With the board exams just round the corner and children busy with preparations, the stress and pressure to perform well too is mounting. Amidst all this they sometimes have queries relating to subjects, syllabus, admit cards, preparations, certificate, centers etc. What is required is one platform by CBSE from where students can clear all their doubts and the good news is that the board is aware of this hardship and is in process of formulating one.  

The Citizen’s charter will provide a single platform to public to ask their queries and shall also make them aware of their rights and important rules and regulations. It is working towards filling this existing information deficiency gap for students, parents and other stakeholders. There shall be transparency and accountability and also offer grievance redressal for students.

Source: https://odishatv.in/education/cbse-class-10-12-board-exams-works-on-one-stop-solution-to-queries-on-347375